Terms of Service

Use of any services conducted by Ulrike Meder * on behalf of ulrikemeder.com, assumes that you have read and agree with the Terms of Service set out below.

Ulrike will make all reasonable endeavours to run all training and rehabilitation in a safe and professional manner at all times and in accordance with veterinary advice (where applicable) and good practice.

Ulrike’s services have public liability and general insurance suitable for dog behaviour therapy, dog training and dog rehabilitation. Any physical activity can have risks, however remote. Participation in training and behaviour therapy activities with Ulrike is entirely at the risk of the participant.

ulrikemeder.com does not accept any responsibilities; whatsoever for any injuries or losses sustained which are not covered by ulrikemeder.com's insurance. Handlers and/or owners remain responsible for their dogs at all times and are advised to ensure they have adequate pet or household insurance cover for liability in the unlikely event of damage or injury caused by their dog to property or to a third party.

In the interest of safety, responsibility and welfare, it is important that the following information is noted:

  1. Website Disclaimer - ulrikemeder.com
  2. General Terms and Conditions - ulrikemeder.com
  3. Training Terms and Conditions - ulrikemeder.com
  4. Training Rules - ulrikemeder.com

Website Disclaimer - ulrikemeder.com

The information contained in this website is for general information purposes only. The information is provided by ulrikemeder.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Information on our Privacy and Cookie policy can be found here.

Throughout this website you are able to link to other websites which are not under the control of ulrikemeder.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, ulrikemeder.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

The content on this website is the property of ulrikemeder.com.

General Terms and Conditions - ulrikemeder.com

All training and rehabilitation techniques used by Ulrike Meder are kind, fair and reward based. Every training & rehabilitation provides individual tuition and a relaxed environment. Training is designed to be fun and rewarding for both dog and owner but in the interest of safety, responsibility and welfare it is important that the following terms and conditions are noted.

Harsh handling is not permitted in training and is strongly discouraged at any other time.

Ulrike Meder does not restrict the number of family members that are allowed to the training (more the merrier) and children are more than welcome. However, an adult must accompany young people under the age of 16. Young children under the age of five are also welcome; a second adult should also attend to enable one adult to concentrate on the child and the other with the dog.

All dogs attending the training should be fully vaccinated and up to date with their boosters. Please do not bring your dog to the training if he or she has been in contact with another dog infected by a contagious disease. If you are unsure whether or not to bring your dog to the training please do not hesitate to call Ulrike Meder or speak with your veterinary surgeon. If a dog is unable to attend training due to sickness, the owner is asked to give notice as soon as he finds out.

Training Terms and Conditions - ulrikemeder.com

By making a booking through ulrikemeder.com, you acknowledge that you have read, understood and fully accept our terms and conditions as detailed below:


Booking is done by selecting a course on ulrikemeder.com, and completing the Booking & Payment process before any training takes place.

Full payment is required prior to any training or consultation conducted by Ulrike Meder. Payment can be made online by selecting the appropriate course and/or service you require.

During the booking process, you will have the ability to select preferred dates for the training to take place. The dates will be confirmed by Ulrike Meder after payment is made. Whilst Ulrike will make every effort to provide the training on the specified dates, these dates may be subject to change, dependent on availability.

When time allows before the first training, we will send you confirmation of your booking. This will confirm payment, the intake date, and give other information pertinent to your booking. It is the client’s responsibility to ensure they attend on the correct date, time and place for the trainings, as confirmed by Ulrike Meder. Please make every effort to attend the appointments. If you are unable to attend, please let Ulrike Meder know as soon as possible.

Refund Policy

There is no refund possibility for the training packages:

  • Training package (4x 1.5 hour session)
  • Intensive Training package (3x 1.5 hour session)
  • Adult dogs – group socialization (4x 1 hour session)
  • Puppies - group socialization (4x 1 hour session)
  • Train the trainer (3x 5hours session)

This policy also applies if the dog owner decides to discontinue with the training. Exceptional circumstances will be considered on a case-by-case basis.

Ulrikemeder.com requires a 24 hours notification of cancellation of a training lesson, otherwise an administration fee of €50 will be charged for any session. Exceptional circumstances will be considered on a case-by-case basis.

Failure to pay in a timely fashion may result in your training being given to another client.

There will be no partial refunds for missed trainings.

Price advertised at time of booking applies.

Training Attendance

Ulrike Meder has the right to postpone any training course or consultation session. If Ulrike decides to postpone a session (for example, due to bad weather) - she will make every effort to re-arrange the session to a time that suits the attendee/s.

Our courses consist of weekly or bi-weekly classes, rather than a roll-on, roll-off programme or random attendance. For optimum results, we hope that you will attend all the training and complete the course.

To make the most of the classes and achieve optimal results, many short daily training sessions at home are favourable to allow you and your dog to practice the techniques and lessons prior to the next class.

It may at times, be necessary to cancel sessions due to inclement weather. This will be seen as a postponement with the session rolling over to the following week.

Training Rules - ulrikemeder.com

The following items are NOT PERMITTED at training under any circumstances:

  • choker chains and/or check chains of any description
  • any other device that causes discomfort, pain or fear to the dog
  • prong or pinch collars
  • any equipment that Ulrike Meder deems unacceptable.

The use of physical force and punishment-based training techniques are not permitted in any training sessions.

We acknowledge that successful human-dog training depends on a combination of learned skills on part of the dog and owner. As such Ulrikemeder.com will work directly with any dog to communicate current best practice animal behaviour knowledge that best suits the human’s and the dog’s needs.

A dog’s behaviour is ultimately the owners’ responsibility and Ulrikemeder.com will make every reasonable effort to help the client attain goals, but makes no guarantee of performance, on the part of the client or dog as a result of providing professional dog behaviour modification training and rehabilitation.

If a client decides to consult another dog trainer or dog behaviourist while receiving dog training services of any type with ulrikemeder.com and if Ulrike Meder has not recommended specifically this dog trainer or behaviourist, ulrikemeder.com reserves the right to end the relationship with the client and will not be liable to respond to any further inquiry.

Thank you to all our customers for their continued support. Please remember to let us know if there is anything you think we could do better.

(*) For the purpose of this legal notice, ‘Ulrike’ & ‘Ulrike Meder’ is the same person, who is owner and the Trainer on behalf of ulrikemeder.com.

Copyright © ulrikemeder.com
Ulrike Meder - Dog Behaviourist.
Company Registered in Germany
Company number 139/249/80022